I ordered a Gharara and a saree from here and got connected to Hasan who was very kind and prompt in his responses. Although we had some confusion in the sizes and the Gharara came out wrong, Hasan refunded the full amount for it and was quick in his response. The saree that I got from here was great, I got a tonne of compliments. It looked pretty and the material was good. The only issue I had was with the sizing of the blouse, the fitting was not great. I would suggest not getting stuff stitched from them but get it done from your own tailor. Overall my experience was good!