Luminara Wedding Formals '23 by Ayzel | Peridot
AY-LUMINARA-PERIDOT
- Note: Actual Color may vary 5-10% from Product Image
- Wash Care - Dry Clean Only
Empress Clothing can only provide as per the content given by the Brand not according to Brands photoshoots.
Notes:-
1. Extra Tassels Hangings, frills, buttons if not mentioned as content of the Package are not Part of Package and are for display Purpose Only, which the Model displays in their Outfit. You can style Your unstitched Suits like the Models or Stitch it according to the Content Given with the Products. All Pakistani Brands Showcase the Best possible way You can stitch Your Outfits.
2. We at Empress, try to make your dress as closer as possible to the model picture. We guarantee 100% original branded dress however there can a slight difference between your stitched outfit and the model picture because:
Sometimes the accessories like buttons, jewelry, tassels, hangings, frills & embroidery patches shown in the photo does not come with the dress packaging we receive from the brand manufacturer.
3. Deep front and back necklines shown in the model image are stitched as per standard modest depth.
5. The color shades of the dress can also be slightly different because during the photo shoots they use heavy lighting that makes it look different. This may depend on Color schemes of Your mobile\laptop or tablet, photoshoot lighting etc.
Here is Why ?
2. We Choose only Popular Brands and Designers which are Famous World Wide and Don't Crowd Our Platform with uncommon Collections and Brands.
3. Team Empress discontinues any Brand or Its Collection from Our Platform if Discrepancy raised on at least 10% Of Total Orders.
4. Empress Clothing also introduces Brands and It's Collection If Demand is High By Clients but only after studying it's popularity Graph by Its Buyers.
5. Team Empress regularly Reviews Various Collections by Pakistani Brands, hence explaining the fabric Quality, Make and Style- Regular Updates Results in Making the buyer Aware.
6. Empress Clothing is the Seller which encourages Buyers to Place Orders only after reading full Details and Disclaimer about the Collections.
7. Empress Clothing is the Only Platform which functions on Customers Feedback -- We may pull down a Brand and its Collection in case of unflattering Reviews by the Buyer or Introduce a Brand and Its Collections after Rave Reviews by The Buyer.
8. Empress Clothing understands it's Buyers who comes from different parts and states of Society with Varying Needs and hence We try To Serve Every Flavor of Style - At the End Choice Is Yours - Choose your Brand Wisely - What Fabric - Brand -Make -Style Suits You.
Shipping Policy – Empress Clothing
At Empress Clothing, we ensure safe and timely delivery of your favorite ethnic wear across India and worldwide. Please read our shipping policy carefully before placing your order.
Domestic Shipping (India)
- Free Shipping: We offer free shipping on all orders within India.
- Orders are shipped using trusted partners like DTDC, Delhivery, BlueDart, Shree Tirupati Courier, and others.
International Shipping
- Flat Rate: USD $20 for most countries (some exceptions apply).
- Free International Shipping: Orders over USD $249 qualify for free shipping (exceptions apply).
- International orders are shipped via reliable carriers like FedEx, UPS, DHL, Aramex, etc.
Customs Duties & Taxes
Please note that VAT, customs taxes, and import duties are not included in our shipping cost. These charges are the customer’s responsibility and depend on the rules of your country. Empress Clothing has no control over these charges and cannot predict the amount.
Estimated Shipping Time
- Unstitched / Semi-Stitched / Free Size: Dispatch within 1–3 working days.
- Readymade Size & Custom Size Orders: Dispatch within 3–5 working days (Pakistani dresses may take an extra 2–3 days).
Urgent Orders
If you need your order urgently, please contact us immediately via WhatsApp or email. We will try our best to prioritize your order.
- WhatsApp: +91 88 66 20 53 04
- Email: info@empress-clothing.com
Shipping Delays
We aim to deliver your order on time, but delays can occur due to out-of-stock items, tailoring requirements, courier delays, or customs clearance. In such cases:
- We will notify you via email.
- No refunds, returns, exchanges, or replacements for delays beyond our control.
Contact Us
For any shipping-related questions, please reach out:
- Phone / WhatsApp: +91 88 66 20 53 04
- Email: info@empress-clothing.com
FAQs
Do you offer free shipping?
Yes, we offer free shipping within India and free international shipping on orders above USD $249 (exceptions apply).
How long does delivery take?
Dispatch time is 1–3 days for unstitched or semi-stitched items and 3–5 days for custom or readymade sizes. Delivery time varies by location.
Will I have to pay customs fees?
Custom duties, VAT, and import charges (if applicable) must be paid by the customer as per their country’s regulations.
Returns, Refunds & Exchanges
- All sales are final. We do not accept returns for change of mind or sizing issues.
- Exchanges are allowed only if you receive an incorrect product or a completely defective item.
- You must report any issue within 24 hours of delivery with clear photos.
- Resolution process: Exchange first → Store Credit → Refund (rare, at our discretion).
- Non-returnable: Stitched products, including readymade sizes and custom-size orders.
- Return shipping cost: If a return or exchange is approved, the customer is responsible for return shipping charges.
- Color variations due to photography or screen settings are not considered a defect.
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Pakistani Suits Disclaimer:
- We provide 100% original branded Pakistani suits, but slight differences from model photos may occur.
- Accessories (tassels, hangings, frills, buttons, embroidery patches) shown in images may not always be included; these are for display purposes only.
- Neckline depth will be stitched to a standard modest depth, not necessarily as shown in model images.
- Color shade variations due to lighting/photography are not considered defects.
- If you receive an incorrect or completely damaged Pakistani suit, you are eligible for a return or exchange (minor damages will be repaired or exchanged by customer only).
For full details, please review our complete policy:
