Shipping policy

General Shipping Policy & Time Taken:

  • The order delivery time for Semi Stitched/Unstitched/Free Size Stitched styles is within 10-12 working days from the date of purchase for International buyer & for Indian buyers it is 6-7 working days and for the standard readymade stitched / custom measurement styles the delivery time is within 12-15 working days from the date of purchase for International buyers & for Indian buyers it is 07-10 working days.
  • For Indian Buyer, Empress Clothing do Free Express Shipping.
  • For International Buyers: We work with the best international courier companies like DHL, UPS, FedEx, Aramex and are capable of shipping to globally.
  • International Shipping Cost is Flat $20 USD. 
  • Free International Shipping on order above $199 USD.
  • Within 24 hours of dispatching the product(s), we notify our customers via a shipment confirmation email or on WhatsApp. For making the process hassle-free, the email/WhatsApp will have the courier’s tracking number and the link for tracking.
  • For the orders shipped, it will take about 24 hours for the tracking numbers to become active on the website.
  • Before signing the receipt, please ensure that the package is not damaged or tampered.
  • VAT / Custom Taxes and Import Duties are not included in our shipping process. Overseas customers are responsible for any customs or duty or charges levied by their country. We have no control over these fees or charges and cannot predict, but may be charged according to the rules of different countries.
  • In rarely case courier company may also charged some additional fees or service charges. This is entirely buyer responsibility to pay this charges or fees.
  • Our mission is to deliver the product on time, but in some case, there is going to be a delay in shipping which is not in our control. In this case, No refund, No returns, No replacement & No exchange.
  • Some time delay in shipping because of product out of stock or delay in tailoring or there is an unusual delay, we will notify you by e-mail.


  • We take care for our every customer needs. If any customer need the dress in urgent or emergency, let us know on our company WhatsApp number or e-mail us: Empress Delivery Policy

Contact – +91 88 66 20 53 04 / Email –


  • Free Shipping is offered to all domestic orders within India.
  • Free International Shipping on order above $199 USD.